Privacy Policy

Effective Date: April 1

At Saunic, your privacy matters. This Privacy Policy explains how we collect, use, and protect your personal information when you engage with our services—whether you're booking a session, joining our community, or exploring our offerings online or in person.

1. What Information We Collect

We collect personal information in two ways:

a) Information You Provide Directly

  • Name, email address, phone number, payment details

  • Booking and membership information

  • Communication preferences and survey responses

  • Any information you provide through forms, email, or social media

b) Information We Collect Automatically

When you visit our website or use our services, we may automatically collect:

  • IP address, browser type, device info

  • Pages visited, time spent on the site, and referring URLs

  • Cookies or similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Manage bookings and memberships

  • Provide customer support

  • Communicate updates, wellness tips, promotions, or surveys (if opted in)

  • Improve our website and service offerings

  • Comply with legal obligations and enforce our policies

We do not sell or rent your personal information.

3. Third-Party Services and Logins

We may work with service providers to support our operations. These providers only access your data to perform specific tasks on our behalf and are obligated to keep it secure.

If we ever offer login or integration with third-party accounts (such as Google or Facebook), we may receive certain basic information from those platforms. You can manage these connections via your settings with those providers.

4. Public Areas and User Content

If you choose to share personal information on public areas of our site or social platforms (like reviews, comments, or tagged posts), please be aware this information can be seen by others and is not covered by this privacy policy.

5. Data Retention and Business Transfers

We retain personal data only as long as necessary to fulfill the purposes described above or as required by law.

In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of that business transaction. We will notify you before your personal data becomes subject to a different privacy policy.

6. Your Rights and Choices

You have the right to:

  • Access the personal information we hold about you

  • Request corrections or updates

  • Withdraw consent for marketing communications

  • Request deletion of your personal information, subject to legal requirements

You can unsubscribe at any time using the link in our emails or by contacting us directly.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to personalize content and analyze our website traffic. You can control cookies through your browser settings. Disabling cookies may affect some features of our site.

8. Protecting Your Information

We use industry-standard safeguards to protect your personal information from unauthorized access, disclosure, or misuse. Only authorized staff have access to customer data.

9. Changes to This Policy

We may occasionally update this policy. If we make significant changes, we’ll notify you by updating the date above and posting a notice on our site or via email.

10. Contact Us

If you have questions or concerns about your personal information or this policy, please contact:

📧 hello@saunic.ca
📍 Winnipeg, MB